In an era where a small number of major networks dominate the UK telecommunications industry, 2024 seemed like the ideal time for DTX Network Services to step into the spotlight and offer a superior product, something that stands out from the services customers may have previously experienced.
Our team listened to customer feedback, and we are thrilled to announce the launch of our comprehensive mobile service, designed to simplify your connectivity needs while prioritising savings and personalised customer care. This article shares information about our new proposition and how it can benefit your business.
The aim of DTX Mobile
As technology evolves, reliable communication between hybrid and remote working teams remains essential. Our aim is to provide a refreshing alternative for business customers seeking a more tailored approach to their mobile services. With our all-in-one mobile proposition, we offer a unique opportunity to consolidate your telephony requirements into a single, convenient bill while delivering substantial cost savings.
What sets us apart from other UK networks is our commitment to fostering genuine connections with our customers, based on understanding their needs and taking a tailored approach. The needs of all businesses can vary, and it’s true that one size doesn’t fit all.
Key Features of our Business Mobile Proposition:
- Consolidated Billing: Say goodbye to multiple bills from different service providers. Our integrated billing system streamlines the process by combining all your telephony services onto a single, easy-to-understand invoice. Your bills are broken down by service and telephone number, showing only the information you need to know – so you’re not overloaded by jargon.
- Cost Savings: We understand the value of your protecting your bottom line. Offering your employees business mobiles can be an expensive task, and one that requires trust so that the privilege isn’t misused. By offering competitive rates and customisable plans, we source the best package for everyone in your team. This enables you to save significantly on your mobile expenses without compromising on quality or coverage.
- Personalised Customer Service: If you’ve ever needed to call a network directly, you’ll know that it can be a lengthy task. Rather than calling a large switchboard and getting through to the wrong department, our accessible team is here to listen, assist, and provide tailored solutions. So whether you’re looking to add a new connection, ask questions about roaming or are simply unsure how something works – a member of our team is ready to help.
- Flexible Plans: Whether you're a heavy data user, a frequent international caller, or someone who just prefers simplicity, our flexible plans cater to diverse usage patterns and preferences. Choose what suits you best without unnecessary add-ons or hidden fees.
- Reliable Network Coverage: Partnering with reputable network providers, we ensure widespread coverage and reliability, guaranteeing that you stay connected wherever you go.
Get started with DTX Mobile
If you think that switching to DTX Mobile could be great for your business, let’s have a chat. We’ll look through your existing bills, speak to you about your needs and whether they’re likely to change in the next 12 months, and come up with a plan that works for you. We’ll tell you everything you need to know, so you’re reassured and feel delighted with your decision to switch networks.
Existing customers can log into our Mobile Portal here.
Answering some frequently asked questions:
If I switch to DTX Mobile, can I keep my number?
Yes, we’re able to port your UK mobile number from another network. Our mobile team will support you in asking for a PAC Code, giving notice, and ensuring a smooth transition.
My contract end dates are all different, when is the best time to make the switch?
You can port or migrate your numbers at any time. Our mobile team will work with you to map out the best times to exit your current contract(s). It could be that we’re able to use some of your hardware credit to cover the costs of terminating your existing agreement early.
Our users spend a lot of time abroad, will it be expensive?
The DTX mobile team are here to ensure that your costs don’t give you a nasty shock. If you let us know who is going abroad, when, and for how long, we’ll let you know the options. Whether it’s from applying daily roaming bundles, spend caps or finding an alternative solution – we can take care of everything for you.
Which network are DTX utilising?
DTX Network Services work in partnership with Gamma Telecom. DTX have had a longstanding relationship with Gamma, as they are one of the UK’s largest providers of business telephony. Gamma uses the robust 3 Mobile network for their mobile connections.
For more information on how to set up and manage your new DTX mobile, take a look at our helpful user guides, here.
