LINES & CALLS

From installing new lines to maintaining existing lines and problem solving, we can take care of everything involving your business telephone lines.

We deal directly with Openreach (the company that installs and maintains the phone lines going into your business premises). This means you will never have to spend hours of frustration trying to report issues to your telephone provider. You only need to deal with us and are guaranteed a quick response.

Whilst most businesses have protected their computer systems against hacking, many have neglected to protect themselves against telephone hacking. Telephone hacking or toll call fraud is a serious crime and one that’s on the increase. Toll fraud is ultimately your responsibility.

In its simplest form, criminals can hack into your telephone system and re-route calls using your lines and make calls to premium rate numbers. Businesses usually aren’t aware that they’ve been hacked until they receive their phone bill and the damage can run into hundreds or thousands of pounds.

DTX can provide your business with protection against telephone hacking. Our systems use software that flags up suspicious calls, so we can quickly spot when you are being targeted.

To give you complete peace of mind, we offer protection against hacking. This means that if the worst happens and your systems are hacked, we will cover any costs over £500 – potentially saving you thousands if you are targeted.

If you do not need to make trunk to trunk calls (usually needed for conference calling facilities and for voicemail follow me features) disable this feature, or at least disable it for the extensions that do not need to make these types of call.