Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. As the BT Big Switch Off approaches, VoIP has become the definitive choice businesses.
If your business is looking for all the features of an on-premise telephone system but without the upfront and ongoing maintenance costs, our experienced team will find the right VoIP solution to meet the needs of your business.
VoIP Solutions also offer more benefits than simply establishing calls. Within this blog, we summarise the top benefits of upgrading to a Hosted VoIP solution.
Powerful Features
VoIP systems include everything your employees need to efficiently communicate with customers, suppliers, and co-workers. VoIP solutions offer features like auto attendant, conferencing, call recording, voicemail to email and instant messaging to ensure you have the best communication with your customers.
Created for the Modern Workforce
With the range of devices available for employees, a VoIP system allows your team to work from the device they’re most comfortable with.
With modern smartphones, tablets and desktop apps, users can access voice, messaging, video, and web conferencing from a single unified software experience shared between the whole business. All your employee needs is an internet connection and they can take calls from the office or clients easily – as if they were on site.
Easy to use and manage
Upgrading to a hosted VoIP system makes business communications much easier to configure for administrators. As the system is cloud based, you are no longer restricted by location, allowing your business to work with greater ease and flexibility. This means if your team are late getting to the office due to bad weather, an administrator can quickly log in and make changes to where your calls are routed.
A VoIP system can also add users as your business grows, without a need to renew your contracts. This kind of flexibility can be hugely beneficial to a modern business.
Keep your local presence
With a traditional on-prem telephone system, if your business needed to relocate it could cause a lot of disruption to your team while you reroute and update telephone numbers. As your local number can be migrated to the cloud, it doesn’t matter where your business moves to or how you grow.
If you want to add a second geographical location, you can easily create a new telephone number to support customers in that area. Similarly, if you wanted to disguise your location – we can create a non-geographical telephone number for your business.
Disaster Recovery
Even if your lines go down you won’t miss a single call. This is because the calls can be automatically re-routed to mobiles as back up. Not only that but if your office is inaccessible, your phone system continues to work no matter where you are located. Also, because we use several data centres around the UK, we can ensure reliability at our end too!
DTX Network Services are always happy to help and will answer any queries you may have. If you are looking to upgrade your telephone solutions, please don’t hesitate to Get In Touch with our team on 0344 887 0700
